Ordering from Scarlet Minx is very straightforward. You can place an order through email, the website contact form, or by telephone.

All items are dispatched from the UK. Shipping costs and delivery times vary depending on the item. Ready-made orders are typically dispatched within 48 hours of payment. For bespoke orders, the delivery date will be determined at the time of ordering. Local collection can be arranged at a mutually convenient time and date.

Please note that our hats are custom-made items, and as such, we have a strict no-returns and no-exchanges policy. We ask that you are certain of your purchase in accordance with consumer protection regulations. On the rare occasion that a customer is dissatisfied, we will work with them to make necessary adjustments until the item meets their expectations.

Please schedule a free consultation by either email or telephone. Thank you!